Shipping & Returns
Shipping Policy
At Winowin, we are committed to delivering your favorite tech products quickly and safely. We process all orders within 1–2 business days, and shipping times typically range between 3–7 business days, depending on your location. Once your order is shipped, you will receive a tracking number via email or SMS to monitor its progress
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We currently ship across India, and all orders above ₹999 qualify for free standard shipping. For orders below that amount, a nominal shipping fee may apply, which will be calculated at checkout. Please ensure your delivery address and contact information are correct to avoid delays. In case of any issues, our customer support team is always here to help.
Return & Exchange Policy
Your satisfaction is important to us. If you're not completely happy with your purchase, you can request a return within 7 days of delivery. Items must be unused, in their original packaging, and in resellable condition to be eligible for a return.
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To initiate a return, please contact our support team with your order number and reason for return. Once your return is approved and received, refunds will be processed to your original payment method within 5–7 business days. Please note that shipping charges are non-refundable, and return shipping costs are the responsibility of the customer unless the item is defective or incorrect.